Deliveries and returns in brief
Order preparation:
- Orders prepared within 1 to 2 working days (excluding special periods). Shipping Monday to Friday (excluding public holidays) from Belgium.
- Eco-responsible packaging: organic cotton, cardboard and kraft paper, minimizing plastic.
- Average times observed:
- Belgium & EU: 2 to 5 working days on average (excluding special periods).
- Outside EU : up to 3 additional business days.
- Free delivery: Belgium, France, Luxembourg, Holland.
- Variable fees depending on destination, weight and volume. Country not listed? Contact us for a personalized quote.
- For more information, please see our terms of use.
Returns:
- You have 14 days after receipt to request a return via the contact form Or your customer area.